How CDJR Takes Care of You for the Miles Ahead
Your next adventure begins when you choose to purchase or lease a vehicle at Heritage CDJR Harrisburg, Owings Mills & Parkville and we're dedicated to supporting you through the entire journey. We're here to answer any questions, keep your vehicle running well with our Service Center, and help you choose your next vehicle once your current one no longer serves you. However, did you know that CDJR supports owners of its vehicles with outstanding support for years after you purchase a CDJR model? Learn more about how the automaker protects you for the many miles ahead.
World-Class Warranty
The Mopar Basic Limited Warranty is a testament of faith in the world-class craftsmanship that comes with every one of the auto family's new vehicles. FCA engineers really know what they're doing. Every step of the build process, from paper to production, receives meticulous care from the most well-trained technicians, so much so that FCA feels confident enough to offer this basic limited warranty on all new Chrysler, Dodge, Jeep®, and Ram vehicles for 3 years or 36,000 miles, whichever comes first. Plus, FCA goes even further with an additional warranty on the powertrain itself, stretching as far as 5 years or 60,000 miles (5-year/100,000-miles on diesel Ram vehicles).* Trust comes standard with every new vehicle purchase.
Roadside Assistance Service
If you ever have problems out on the road, your new vehicle purchase means you'll have a friend to call on. The Mopar Basic Limited Warranty also includes emergency roadside assistance for most models, which means you get that benefit at no extra cost. Simply call the 24/7 toll-free hotline, and Mopar Roadside Assistance Service will be your knight in shining armor. This service can include help with a battery jumpstart, roadside fuel delivery, flat tire service, or towing to the nearest FCA US LLC vehicle dealer.
Extended Coverage
In addition to the comprehensive coverage you'll enjoy with the Mopar Basic Limited Warranty, you can extend that peace of mind with the Mopar Vehicle Protection. This extended service contract can cover almost any mechanical problem you may encounter, including more than 5,000 important components like the engine, transmission, suspension, air conditioning and heating, and fuel system. An additional benefit includes the confidence of knowing that a certified technician will be there whenever you need one, and your service will include genuine Mopar parts.
Uconnect® Mobile Coverage
The free-to-download and easy-to-use Uconnect mobile app suite puts all the power of protection in the palm of your hands. In addition to keeping you connected to your vehicle from anywhere in the world with features like remote start and GPS tracking, the Uconnect app suite also serves as your digital owner's manual, giving you access to a wealth of tutorials and guides for the advanced features available in your new vehicle. Plus, the app will connect you with SiriusXM Guardian™ to receive notifications of recalls or for emergency assistance in the event of an accident or breakdown, all with the press of a button on your smartphone.
Personal Concierge
In addition to the helpful connected services listed above, Uconnect also offers a personal concierge service for non-emergencies. Connect to the available Uconnect Access, and you'll receive VIP treatment to help with planning trips, making reservations for dinner or lodging, or purchasing tickets to local events.
Whether you’re in need of jumper cables or dinner reservations, Fiat Chrysler Automobiles has you covered. That’s real customer service, and that’s why Heritage CDJR Harrisburg, Owings Mills & Parkville is proud to be a part of the FCA family. Aren’t you ready to join us? Check out our latest inventory online to see all the outstanding options we have to offer and contact our sales staff to set up your test drive today.
* Terms and conditions of warranties vary by brand and vehicle. See your dealer for complete details or sign in to download a copy of your vehicle's warranty. Warranty may be restricted or denied if your vehicle or part has been modified, improperly maintained or removed.
Image Credit: Fiat Chrysler Automobiles