Heritage CDJR Wins Customer First Award

The Customer First Award for Excellence was created by Fiat Chrysler Automobiles (FCA) with dealer partners and J.D. Power to improve customer satisfaction with Chrysler, Jeep, Dodge, Ram and FIAT dealerships across the United States, with a specific focus on the sales and service experience, employee training and facility condition. 

Rolled out to dealerships in October 2015, our staff participated in cross-country workshops where they learned of award requirements and dealership best practices. We strive for the highest level improvements of process and procedure to ensure an increase in your satisfaction. We are very proud of all our employees for their hard work and dedication. We value their desire to continually do business the right way by always putting the customer first. Thank you to our customers for your continuous support!

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